Straight answers, including the awkward ones.

What does Kordis actually do?

Kordis is the one place you run your shift operations: filling shifts, screening and onboarding workers, and prepping payroll. You say what you want done in plain English, Kordis stages the work, you give the OK, and it is done, with a receipt and the sources attached. A recruiter, a dispatcher, and a whole HR department. In one.

The work it does is the manual glue around every shift: screening calls scored against your own rules, onboarding links and documents sent to a worker's phone, confirmation calls and texts staged for your OK, cover found when somebody drops out, and hours matched to your payroll file without re-typing.

Nothing touching money or people moves without you. Every confirmed action leaves a receipt with a source you can click, and reversible steps carry an undo.

Do I have to give up my spreadsheets and my payroll bureau?

No. You do not have to give up your spreadsheets, your WhatsApp group or your payroll bureau. Kordis runs the work around shifts and hands your payroll bureau clean, matched, payroll-ready files instead of you re-typing anything by hand. If you already run a formal applicant tracking system such as Bullhorn, that stays too. You decide what to retire, and when.

Most agencies we talk to run this today on spreadsheets, WhatsApp threads and a payroll bureau, and none of that needs to change. Kordis runs the operational work around shifts: confirmations, no-show cover, credential gating, screening calls and payroll-ready hours, feeding your payroll bureau instead of replacing it. A few agencies also run a formal applicant tracking system such as Bullhorn, and Kordis sits beside that too.

There is nothing to migrate and nothing to rip out. Keep your books. Keep your payroll. Kordis fills your shifts.

What happens to my dispatcher or office staff?

The coordinator you have keeps her job. The phoning, the chasing, and the paperwork stop being hers. She keeps the judgment calls, the client relationships, and the work that actually needs a person.

Kordis takes over the manual glue around every shift: confirmation calls, no-show chasing, and the paperwork trail behind them. That is time back for the coordinator to spend on clients and judgment calls, not proof that the role goes away.

No feature in Kordis exists to remove a person from payroll. Every one of them exists to remove a phone call from somebody's day, so the same coordinator runs a bigger desk instead of a smaller one.

How much does Kordis cost, and what happens after the founding months?

One flat monthly price for the whole agency, all in. Not per seat, not per call, not per minute: the price does not change with how many people log in or how many calls go out. There is a founding rate for your first three months and a standard rate after that, both stated up front on the pricing page. Month to month, cancel anytime.

Nothing is unbundled. There are no modules, no feature tiers and no overage line after a busy week. Kordis only promises actions that are connected and available in your workspace; an unavailable callback is never presented as scheduled or included.

The flat price covers an agency up to 200 active workers. If your roster runs bigger, contact us for a quote: still one flat price, still everything in, still no per-seat math.

What actually happens during the two weeks?

Two weeks free on your own data, with no card to start and no billing during the trial. Create your account, bring a recent week of your real roster, and work with your own workers, clients and hours from the start. At the end you choose whether to carry on.

Most owners start with one recent staffing week: the clients, workers, shifts, cards, and hours they already know. You run it the way you would in month six because it is the same workspace, not a limited demo.

You are not billed during the trial. At the end of it you choose whether to continue, and billing only starts if you do.

How long does setup take, and who does it?

Create your account and the guided setup takes you from agency basics to your first client and roster. Bring a recent week's roster and client list in whatever spreadsheet you already have. Kordis previews every file before anything imports. There is nothing to install.

A well organised file previews in about ten minutes. If a file is messy or ambiguous, Kordis shows you what needs attention instead of guessing.

If you want a hand, open the chat inside your workspace. A real person can help with the file or the next step while you keep moving.

Will my workers hate being called and texted by Kordis?

We cannot tell you how your workers will feel, and nobody who claims to know has measured it. What we can tell you is the mechanism. Texts and calls go out on your agency's own number, not a stranger's. Regulars on a standing order are not asked every day. Anything needing judgment lands with you, with the whole thread attached.

The routine contact is the part workers usually want faster anyway: call times, addresses, what to bring, and confirmation that they are on the shift. Those answer themselves from your own records, at the hour the worker actually asks.

A no-show follow-up is written as a check-in, never a penalty. And a worker who wants a person gets one: you.

Does Kordis make decisions for me?

No. Kordis drafts messages, screens applicants, summarises calls, suggests cover and stages the work. Then an authorised person at your agency makes the call. Nothing touching money or people moves without your OK, every confirmed action leaves a receipt with a source you can click, and reversible steps carry an undo.

Money is the strictest case of all. Every dollar figure is computed from your own records, and the part of Kordis that writes sentences is structurally unable to author one.

You can change anything before you approve it. The plan appears with every worker, every shift and the source behind each number, you edit whatever you want, and then you tap go.

Where does my data live, and who can see it?

Kordis runs on Microsoft Azure, in a United States region. Your workers' sensitive fields, including social insurance numbers, dates of birth and bank details, are sealed with strong encryption before they are stored, and the database holds sealed references rather than raw values. Your data is isolated from every other agency, and every look at a sensitive field is logged permanently.

The technical shape, if you want it: AES-256-GCM envelope encryption with keys held in Azure Key Vault. We do not sell your data, and we never use it to train or fine-tune the technology behind Kordis.

United States hosting is the current arrangement and it is stated plainly on the privacy page, together with how to tell us if you do not want your data stored there.

Is it legal for Kordis to call and text my workers in Ontario?

Calling and texting your own workers about their shifts is ordinary agency business. Kordis opens a call by saying who is calling and that it is recorded, in wording set for Ontario, British Columbia and Alberta. You choose the hours prescreen calls may run in. A worker who replies STOP is opted out. Every call and text is logged with its outcome, so if a question comes, the answer is already written down.

Two things Kordis deliberately does NOT do: it does not keep a do-not-call registry for you, and it does not decide your calling hours from your province. The calling window is yours. You set it, and you can change it whenever you like, because it is your judgement about your own workers rather than a rule we can read off a map.

The consent itself stays your obligation as the employer, exactly as it is today. What changes is that the record of it is kept automatically instead of by hand.

Do I need an Ontario temporary help agency licence, and does Kordis help with it?

Ontario requires a temporary help agency licence, and that stays between you and the ministry: Kordis does not obtain it or renew it for you. What Kordis does is keep the operational records a licensed agency is expected to have, per worker and per assignment, so producing them is a search rather than an evening.

Credentials, assignment history, who was contacted and when, and the outcome of every call are recorded as the work happens. A compliance pack for any worker over any window is one click.

British Columbia and Alberta have their own agency licensing rules, and the same division holds in both: the licence is yours, the records are automatic.

Does Kordis work with ADP or my payroll provider?

Yes, and ADP is home turf. Drop in the weekly hours report and your payroll file, and Kordis matches each worker to your payroll master, flags the ones that need a human look, and hands back the import file. Payworks, Wagepoint and QuickBooks work the same way. Kordis never cuts the cheque: your payroll provider still pays.

The match keys on the payroll identifier, never on a name, so a married or variant surname cannot break it. Anything ambiguous is put in front of you rather than guessed at.

Statutory holiday entitlement is worked out from the date and your province and shown to you line by line, so you check the arithmetic instead of redoing it.

My clients all send hours differently. Will Kordis read mine?

Bring them as they are. Excel or CSV, one sheet or twelve, however messy. Kordis previews every file before anything goes in and surfaces anything ambiguous for you to confirm. The shapes that trip other tools up are the normal case here, not the exception.

Merged name cells, subtotal and report-total rows, the same worker appearing twice with regular and overtime split across lines, and a client site code buried inside a title column are all ordinary input.

Where something is genuinely ambiguous it is surfaced to you rather than resolved quietly. A question about your data is fine. A confident wrong answer about somebody's hours is not.

Is my agency too small or too big for Kordis?

Kordis is built for Canadian agencies running 25 to 200 active workers. Below that, the flat price is usually more than the problem is costing you, and we will say so. Above it, the price stays one flat rate and we quote your roster directly rather than adding per-worker math.

The shape that fits is recurring hourly shifts: the same crews and the same clients, week after week, with confirmations to send and cover to find every single day.

If you place a handful of permanent roles a year, this is not for you, and there are better tools for that job.

Is Kordis only for warehouse work, and which provinces does it cover?

Kordis goes deepest for Canadian temp agencies staffing warehouse and 3PL shifts, food-processing plants, and manufacturing or assembly lines. Each desk starts with its common roles, required cards, and operating rhythm. Ontario, British Columbia, and Alberta are built in, down to the credential a worker carries and the hours you may call. Elsewhere in Canada, Kordis still runs the desk.

Configured means the scope stays honest: lift-truck training evidence is separate from the receiving employer's equipment assessment and site authorization; plant GMP, allergen, sanitation, machine and WHMIS records follow the actual site and task; and provincial food-safety certificates appear only when an establishment rule or client policy calls for one.

If you run recurring hourly shifts in something adjacent, contact us and we will tell you quickly whether it fits.

What if I want to leave? Do I get my data back?

Billing is month to month and you can cancel anytime, for any reason, with your data exported whole. There is no annual lock-in to escape and no exit fee. After termination you have thirty days to export before the account is deleted, and you can ask for an export or a deletion at any time while you are with us.

Export means the records themselves, not a screenshot: workers, clients, shifts, hours and the receipts behind them, in files you can open on your own machine.

This is deliberate. A tool that is hard to leave is a tool that has stopped having to earn the month.

Who is behind Kordis?

Kordis was built by two people, for their mother, who runs a staffing agency in Ontario. We watched her burn whole days screening applicants, chasing onboarding and calling around to fill shifts. Kordis is the tool we wished she had. She is also the first person who has to be able to use it, which is why it is built for somebody who is not technical.

That constraint shows up everywhere: labelled slots instead of configuration screens, plain steps instead of dense tooling, and a fixable exception wherever another tool would simply have shown you an error.

It also means the person who answers when you write in is one of the two of us, at least for now.

Who else is using Kordis?

A founding cohort, and we will not pretend otherwise. There is no logo wall on this site and no invented case study, because we do not publish customer stories until the founding agencies give us real ones: named, permissioned and honest. If that is a reason to wait, it is a fair one.

What we can show you instead is your own data, running, inside your trial workspace. That is a better proof than somebody else's testimonial anyway, and it is the one we would want if we were the ones buying.

We also publish the measurement definitions for the claims we intend to make, before we have the numbers to make them.

How do I see Kordis running on my own data?

Create your account and bring a recent week's roster. You work with your own workers, clients and hours, not a demo account. The guided setup starts immediately, and a real person is available in chat if you want help with your file or the next step.

Nothing is sent to a worker or a client unless you decide to send it. Everything Kordis prepares is staged and waiting for your OK, which is how it works every day after that too.